House of Niav

"If there was lower than 1 star, I would give this brand exactly that. Their clothes are of the most horrible quality, they write “premium French crepe” “muslin with cotton lining” but they’re the lowest quality polyester. The kind of fabric that makes noise when it rubs, or even when you wear it. Their return policy is as such that they will only do exchange and store credit, no refund. So…"If there was lower than 1 star, I would give this brand exactly that. Their clothes are of the most horrible quality, they write “premium French crepe” “muslin with cotton lining” but they’re the lowest quality polyester. The kind of fabric that makes noise when it rubs, or even when you wear it. Their return policy is as such that they will only do exchange and store credit, no refund. So basically the are scamming customers into thinking they are selling good quality clothing but they send you clothes worse than roadside clothing and you cannot get a refund. Even if you return, buying something else from store credit is a trap because they’re all the same horrible quality. Also there is no standardized measurements, clothing of the same size fit very differently! They also smell horrible or disgusting chemicals perhaps! This is not an isolated incident, there are many customers with the same complaints, influencers even. What’s even worse is that they hide all negative reviews and comments from Instagram. Shocked to see how businesses like this are allowed to operate. NEVER BUY FROM THIS BRAND. Strict action should be taken against such practices by brands. The image shows the fabric on the inside.