Privacy Policy

1. Introduction

VouchKart ("we", "us", or "our") operates the VouchKart platform and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information when you use our platform. We process data in accordance with applicable laws.

2. Information We Collect

We collect information to provide a better experience for our users:

• Account Information: When you sign up, we collect your name and email address.
• User-Generated Content: We collect the reviews, ratings, and any proof (images/files) you submit to the platform.
• Technical Data: We may collect basic information about your device, browser, and IP address for security and analytics purposes.

3. How We Use Information

We use the collected information to:

• Provide, maintain, and improve our services.
• Public Display: Reviews and ratings you submit may be publicly displayed on seller profiles to help other buyers.
• Verification: Any uploaded proof may be stored securely and reviewed for verification purposes to ensure the integrity of our platform.
• Communicate with you regarding your account or reviews.
• Analyze platform usage to improve our user experience.

4. Cookies and Analytics

We use cookies to keep you logged in and to understand how you interact with our site. We may use third-party analytics tools to help us measure traffic and usage trends. These tools collect information sent by your device to help us improve the service.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide you with our services. If you delete your account, we will remove your personal information, though some user-generated content (like anonymized reviews) may remain for community benefit and to maintain the historical context of seller ratings.

6. Your Rights

You have the right to access, update, or request the deletion of your personal information. If you wish to exercise these rights or have concerns about how your data is handled, please contact us at [email protected].

7. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:
[email protected]