GULABOJAIPUR

"TITLE: Gulabo Jaipur: Defective Design, Bad Quality, Deficient Service, Buyer Beware BODY: This is a popular traditional wear brand based in Jaipur, with another branch in Bombay. They have about 350K followers on instagram and have been repped by various celebrities. The garments are generally on the expensive side 7000+. So I thought it might be legit. I placed an order with Gulabo Jaipur on 10 January 2026. The website stated that shipping would occur within 8–10 working days, however the order was only delivered on 16 February 2026. This also included multiple follow ups. After receiving the product, I found that the item delivered differs materially from the product advertised online. Key discrepancies include I contacted them immediately and requested a refund. The seller refused to provide a refund and instead offered only an exchange or store credit note valid for 3 months. Even this whole thing was spread over 20 days and many many follow ups. They also said they did not have a "refund policy". If you don't have a refund policy, at least make sure your quality control is good then. I refused this as I did not have the time or capacity to follow up with them for 45 more days only to receive another subpar product for 8500 rupees. I would request everyone please be aware of these malpractices, and trust the negative reviews when buying. Thanks."